2024

MX Summit Agenda

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Welcome Reception & Registration

7:00pm – 9:30pm

Hotel Bar

Welcome reception and registration

Registration & Breakfast

7:30am – 9:00am

Ballroom

Welcome reception, registration, and breakfast

General Session

9:00am – 10:00am

Ballroom

How maintenance benchmarking is changing the industry

Presented by:

Ray Hespen, CEO & Co-founder of Property Meld

General Session

10:00am – 10:30am

Ballroom

A sneak peek into the future of best-in-class maintenance

Presented by:

David Kingman, CTO & Co-founder of Property Meld

General Session Roundtables

10:30am – 11:00am

Ballroom

Collaborative innovation: a roundtable with Property Meld's Product and Engineering teams

Lunch

11:00am – Noon

Ballroom

Lunch & Networking

Breakout Sessions

Noon – 1:00pm
choose one

Room TBD

Resident adoption: why does it matter and how to improve it

Room TBD

How to leverage your maintenance metrics to market your business

Room TBD

The secret to building and managing rockstar remote maintenance teams

Event Sponsor General Session

2:00pm – 3:00pm

Ballroom

EZ Repair Hotline: topic TBD

Training Breakout Sessions

3:00pm – 4:00pm
choose one

Room TBD

Meld Academy: 101

Room TBD

Meld Academy: Vendor Experience

Room TBD

Meld Academy: Advanced

Sponsors & Networking

4:00pm – 5:00pm

Exhibit Hall

Happy hour

Free time

5:00pm – 6:30pm

Exhibit Hall

Exhibit Hall open

Networking

6:30pm – 7:00pm

Ballroom

EZ Repair Hotline Reception

Dinner & Keynote

7:00pm – 9:00pm

Ballroom

Keynote speaker TBD

Casino Night

9:00pm – 10:30pm

Ballroom

Deadwood-style casino night

Breakfast

8:00am – 8:30am

Ballroom

Breakfast & Networking

Breakout Sessions

8:30am – 9:15am
choose one

Room TBD

How to sell Preventative Maintenance to your investors

Room TBD

Topic TBD

Room TBD

Topic TBD

Sponsors & Networking

9:15am – 9:30am

Exhibit Hall

Coffee & snacks with sponsors

General Session Panel

9:30am – 10:00am

Ballroom

What is the Vendor Nexus?

Presented by:

Aaron Seaholm, VP of Customer Success and Operations at Property Meld

General Session

10:00am – 10:30am

Ballroom

Vendor Nexus

Presented by:

TBD

Breakout Sessions

10:30am – 11:30am
choose one

Room TBD

Maximizing vendor relationships and mitigating risks with vendor agreements

Room TBD

Secrets to building a world class internal maintenance team

Room TBD

Understanding technician performance in Insights Pro

Lunch

11:30am – 12:30pm

Ballroom

Lunch & networking

General Session

12:30pm – 1:30pm

Ballroom

The future is centralized: pros and cons of centralized maintenance

Presented by:

TBD

Breakout Sessions

1:30pm – 2:30pm
choose one

Room TBD

How to build a best-in-class performance incentive program

Room TBD

Understanding Coordinator Performance in Insights Pro

Room TBD

Topic TBD

Training Breakout Sessions

2:30pm – 3:30pm
choose one

Room TBD

Meld Academy: 101

Room TBD

Meld Academy: Vendor Experience

Room TBD

Meld Academy: Advanced

General Session Panel

3:30pm – 4:00pm

Ballroom

Ask the Experts: Panel

Sponsors & Networking

4:00pm – 4:30pm

Exhibit Hall

Happy hour

Free Time

4:30pm – 6:00pm

Exhibit Hall

Exhibit Hall open

Shuttles to Property Meld HQ

6:00pm – 6:30pm

Multiple shuttles available

BBQ & Games

6:30pm – 9:00pm

Property Meld HQ

BBQ & games at the Property Meld headquarters

Breakfast

8:30am – 9:00am

Ballroom

Breakfast & networking

General Session

9:00am – 10:00am

Ballroom

Staffing a powerhouse maintenance operation from the KPI's up

Presented by:

Deb Newell

Breakout Sessions

10:00am – 11:00am
choose one

Room TBD

Owner engagement: how to strengthen your owner relationships through transparency

Room TBD

Hiring best-practices to build your maintenance dream team

Room TBD

Topic TBD

Lunch

11:00am – 12:00pm

Ballroom

Lunch & closing remarks