2025 MX Summit Agenda Coming Soon
Welcome Reception & Registration
The Bistro Bar
7:00pm – 9:30pm
Let's get the party started!
Kick off the 2024 MX Summit at the Bistro Bar with cocktails and appetizers while connecting with industry peers, Melders, and speakers. Don't forget to register and pick up your swag bag!
Breakout Sessions
11:30 – 12:30pm
choose one
Secrets to Building a World Class Internal Maintenance Team.
Ellsworth Ballroom
Description
Having the oversight to see technician performance is more critical than ever. Justin Mann, Co-founder of Stonelink Property Management, will share his experience with transforming his powerhouse internal maintenance team to handle over 97% of their maintenance work with best-in-class efficiency. In this session, we will share the keys to world-class technician utilization and what metrics matter to increasing NOI with an internal maintenance team.
Presented by:
Justin Mann, Managing Partner at Stonelink Property Management
How to Leverage Your Maintenance Metrics to Market Your Business
Raider Salon C
Description
Your maintenance performance should be your most powerful marketing tool. Molly Sperlich-Best, Marketing Coordinator and Maintenance Minute contributor will share her experience leveraging metrics to produce compelling marketing content. This session will teach you how maintenance metrics can boost your property management business’s marketing. Discover data-driven insights to enhance your value proposition, attract clients, and stand out in a competitive market. Understand how to leverage AI and SEO to build actionable strategies to incorporate metrics into compelling marketing materials, driving growth and success.
Presented by:
Molly Sperlich-Best, Marketing Coordinator at Property Meld
Resident Adoption: Why Does it Matter and How to Improve it
Raider Salon D
Description
Old habits can be hard to break. This is particularly true with residents, where some need more incentive to embrace technologies and are unwilling to abandon their old ways. Maria Napolitano, Broker at Allegiant Management Group, will share her experience setting expectations with residents to increase their adoption. In this session, we will analyze the data to better understand the metrics resident adoption impacts and share ways to improve it.
Presented by:
Maria Napolitano, Broker at Allegian Management Group
